Simple Communication Tips That Build Business

Article contributed by my guest Carole Hodges

Simple Communication Tips That Build Business

Author: Carole Hodges

Studies show that words only convey 7% of meaning. Tonality provides 38% of our understanding and body language. 55%. Keep this in mind when writing e-mail.

* Be short and factual in your communication. People are busy and long e-mails are less likely to be read.
* Ask clearly for what you want. If you want an e-mail response or a phone call, be sure that you have stated that directly.
* It is good to speak in conversational language, which is friendly and inviting. Yet, sarcasm or humor can be misunderstood without tonality. Reread your e-mail, out loud without expression, to ensure that it says what you meant.
* If you use Outlook, you can request a return receipt, which will advise you when your e-mail has been opened. This can be helpful for important notifications and avoids the need to ask for an acknowledgment.

Gold Calling

There is money in your telephone. You have the opportunity to make new relationships every time you pick up the phone. While e-mails are fine for communicating facts, they can never substitute or one to one communication.

Prepare Your Self

Prepare yourself before you make phone calls. Your mood and attitude will be communicated in your voice. Imagine you are going to a party with your best friends. You walk in with a big smile, feeling great, and expecting a good time. When you make calls with this attitude, people will be more receptive.

When you are not the right mood, do something to lighten up. Put on music and dance. Read or listen to an inspirational message. Place pictures of your dream home or travel or loved ones in your workspace. Be willing to be silly. Could you smile, if you wore a red clown’s nose while making calls? Working at home means you have more options than in an office.

Phone Finesse

Develop the fine art of phone courtesy and listening.

* Ask whether your client has enough time for your call. If they say no, reschedule and call another time.
* Listen for cues in their voice. If they speak fast match their speed. If they speak slowly then slow down to their pace. Increase or reduce your volume to match theirs.
* Notice whether they like to be social, or simply want to get the task done.

· If they are fast-paced and task oriented. They will appreciate your getting right to the point. Don’t waste their time. Tell them what you need and ask for a decision. They will appreciate your no-nonsense approach.

· If they are fast-paced and social, be prepared to name drop. They will want to know who else uses your product. They will be interested in meetings were lots of other people are present.

· If they are slower paced and very friendly. They may want to take their time in making a decision. You can help them make a decision more quickly if you tell them all the ways that you minimize their risk. They will want to know about guarantees and proven results.

· Someone who is slower paced and is detail oriented, may want lots of facts. They may want ingredients and proof of results as well as certifications, comparisons, and documentation. They are likely to ask questions for which you not have the answer. Be honest at all times. If a question doesn’t make sense, feel free to ask, “ Why is that important to you?”

Every phone conversation is an opportunity to improve your skills. Some people you call will be a delight, others may be downright rude. Keep it light! If you look at it as a game, it can be far more enjoyable.

Face-To-Face Meetings

If you are new to working at home. It is easy to fall into the “Howard Hughes Syndrome”. Suddenly you find that because you CAN work in your pajamas, you haven’t been out of them for two weeks.

The strongest relationships are made in face to face meetings. It is very acceptable to meet people in coffee shops and over meals. Find time to meet with people in some of the following ways:

* Networking Meetings.
* Chamber Of Commerce meetings.
* Special interest events. (Check out meetup.com for a list of special events near you).
* Closing contracts.
* Delivering products.
* Training.

Celebrate the opportunity to work from home. You have the flexibility to control your destiny.

About the Author:

Are you tired of struggling for success? Carole Hodges provides the kind of guidance that business owners need in this busy world. Get your Special Report: 15 Attitudes that Complicate Your Life and Paralyze Your Business and simple tips to make change NOW.

Article Source: ArticlesBase.com – Simple Communication Tips That Build Business

Designing the best 10 years of your life.

Designing the best 10 years of your life.

I want to bring to your attention a free program that Darren Hardy the Publisher of Success Magazine is offering to you.

Darren is a massive success in his own life. And Darren wants to share a program that other people pay him thousands of dollars to help them design their own future.

I personally do not get a dime or penny from Darren for this promotion, but I know how powerful it is and how it can change your life and change your future. And It Is FREE!

Most people never plan for the success in life or the future. The fact is most people put more preparation and plans into the details of a vacation than they do their future.

Now, if you are serious about your success and your future….and I know you are, because you are reading this. I encourage you to sign up for Darren’s “Designing the best 10 years of your life” now!

Get you a three ring notebook, some three hole paper, print the documents, and start to do the work as Darren sends you the worksheets in a download by e-mail. You will not be pressured to buy other products from him.

One important thing…once this is over in the weeks to come…you will never see the files and documents offered again
for free.

This is such an important part of your life…don’t take it lightly.

I wish you success on your journey…..and I’ll see you along the way!

PS. Tell Darren, Lynn Lane “The Warrior of Success” says, hello!

Links to video and blog

http://darrenhardy.success.com/

Happy New Year/Future & Tips

HAPPY NEW YEAR!!!

Today Jan.1 we start a new year. We can leave any nonsense from last year behind and move forward to new ideas, goals and dreams.

Future

We live in a very exciting time. Technology is growing at light speed. We will all be surprised at all the new things technology will do for our futures. Science says that in the near future (10-15 years) we may not need to worry about organ transplants because they will have the technology to grow you an organ from your own DNA. Science also tells us that cancer and heart disease will be a thing of the past.

Technology

As technology grows we will have a smart phone that will compete with any pc. We will be able to do all of our work from our smart phone. You may see some smart phones marketed as a free item just to get your business.

Momentum in the New Year!

Just as any year before us we will all have new problems and obstacles to work around. The hard part is moving forward and working through that area of life. When you study success and the successful people that have opened the pathway for us, you will find that the more you work and go forward the more momentum you gain.

Your Plan for the New Year!

Do you have a new plan or will you still use the old plan?

Are you making any new goals?

What is different about you from last year?

What areas have you grown in? Apply That Knowledge!

Demand more from life and from yourself!

My Tips for the New Year!

Join a Mastermind Group!

Laugh More!

Sing More!

Dance More!

Read More!

Learn More!

Give More!

Spend More Time With Family & Friends!

Meet More People!

Help More People!

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Have a great year and enjoy the journey!

Lane Resources Inc.

Prepare Students For College Success.

YES Prep North Central, serving grades 6-12 in Houston, does whatever it takes to prepare students for college success.

It is so cool to find a great strategy that helps create success for some students in the American School system.

Education is very important and these kids are making the grade.

Don’t see the video? Go here —->Video

Thanksgiving & Child Psychology

Thanksgiving 2009

Can you believe that Thanksgiving is here? We are already at the end of 2009 and 2010 is just around the corner.

You and I both know that once Thanksgiving is here the rest of the year is only a flicker. Think about the New Year to come and all the opportunities and resources you have now…. to really do some great things with your life.

As a kid….I remember working barefooted with that hot summer sun burning down on us in the tobacco fields. I remember not having enough energy to do much after our work, but we did have enough energy to jump in the pond for a quick swim. I remember doing much with very little back in those days.

One great memory as a kid is Thanksgiving at my Grandparents house. We had great food and lots of love to go around. My Grandma was one of the greatest cooks on the planet.

She would cook the best sweet potato pie…..the kind that you had to eat with your shoes off so you could wiggle your toes.

I hope you all have a wonderful Thanksgiving and create some wonderful memories.

I am so thankful for all of you.

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We all have childhood memories and parts of our past that form and condition us as we grow older and become adults.

I think it is so important to keep in mind the children we influence and condition as we journey through life.

Watch this great video. Dr. John Breeding, he starts a little slow, but let him build up.

Child Psychology – The True Nature of Children & Kids

“>/0.jpg” alt=”YouTube Preview Image” />If you don’t see the video screen go here —> Video <—

Love to you all!

Enjoy the journey!

Lane Resources Inc.

Lynn Lane.

Think For Success

Over the years I’ve read some amazing books by some very amazing people. I look at my life at times and take notice of the habits I’ve picked up because of the positive influence they had on me.

I implemented a habit years ago when I was young but I didn’t know the power of it until I read Brian Tracy and later John Maxwell.

The habit is to find some down time to think. I’ve always done this from the time I was a kid. When I was very young I would go to the woods and wonder around and stand in the stillness. But the thinking wasn’t organized the way it is today. Well….most of the time.

Your place to think never has to be ordinary.

Some successful people I know get comfortable in a dark room and just think and wait for an answer to a question they are thinking about.

You can also find other very successful people that do their best thinking in a small crowd of people like a coffee shop or restaurant. J. K. Rowling,, author of the “Harry Potter” books did some of her best work in a cafe’ and coffee shop. Some people need to have that little distraction to stimulate the thinking process.

It may not be  important where your thinking place is as long as you get to really think.

Thanks.

Lynn Lane

Make This Moment Count!